This Privacy Policy describes how Daqing Angran Technology Co., Ltd. ("Angran Technology," "we," "us," or "our") collects, uses, stores, shares, and protects your personal information when you visit www.angran.shop (the "Site") or use our services. By accessing or using our Site, you acknowledge that you have read and understood this Privacy Policy.

1. Information We Collect

1.1 Information You Provide

• Contact Information: Full name, email, phone number, company name, job title, and address when you fill out forms or request services.
• Communication Data: Emails, messages, phone recordings (with consent), and support tickets.
• Account Information: Username, encrypted password, and preferences if you register.
• Transaction Information: Billing details and service records.

1.2 Information Collected Automatically

• Device Information: IP address, browser type, OS, device type, and language.
• Usage Data: Pages viewed, time spent, referral URLs, and navigation paths.
• Cookies: Used to enhance browsing, remember preferences, and analyze traffic.
• Location Data: Approximate location from IP address for analytics.

2. How We Use Your Information

• Service Delivery: To provide and improve our IT systems design and integration services.
• Communication: To respond to inquiries and send administrative updates.
• Marketing (with consent): To send service information. You may opt out anytime.
• Site Improvement: To analyze usage and improve user experience.
• Security: To detect and prevent threats and comply with legal obligations.

3. Legal Basis for Processing

We process based on: your consent, contractual necessity, legal compliance, and our legitimate interests.

4. Information Sharing

We do not sell your data. We may share with: service providers bound by contract (hosting, analytics, email); professional advisors; in business transfers; when required by law; or with your consent.

5. Cookies

We use essential, functional, analytics (Google Analytics), and marketing cookies. Manage via browser settings. Disabling may affect functionality.

6. Data Retention

We retain data as long as needed for the purposes described, or as required by law. We securely delete or anonymize when no longer needed.

7. International Data Transfers

Your data may be transferred outside your country. We use Standard Contractual Clauses and Data Processing Agreements for protection.

8. Data Security

We implement TLS/SSL encryption, encryption at rest, security audits, access controls, and employee training. No internet transmission is 100% secure.

9. Your Rights

You may have rights to: access, rectify, erase, restrict, port, object, withdraw consent, and lodge complaints. Contact us to exercise rights. We respond within 30 days.

10. Third-Party Links

We are not responsible for third-party website privacy practices.

11. Children's Privacy

Services not directed to under 16. We do not knowingly collect children's data.

12. Policy Changes

We may update this policy. Changes posted here with updated date.

13. Contact

Daqing Angran Technology Co., Ltd.
Address: Room 824, Building 1, Emerging Industry Incubator, No.32 Huoju New Street, Daqing High-tech Zone, Heilongjiang, China
Email: support@angran.shop
Phone: 13044145624
Data Protection Officer: dpo@angran.shop